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Terms & Conditions

About

This document is as short and as clear as I can make it. I apologise if you have to read some sentences more than once in different places but I am legally obliged to provide much of this information and there are other things I would like you to know. My objective is always to make everything as easy to use, by as many people as is possible, with as many combinations of software and hardware as is possible. I use as few bells and whistles as is practical and avoid anything that annoys me when used by others. If something doesn't work for you, please tell me. The help pages have a solution for every problem reported.
As well as technology, this site and legislation evolve continuously, these Terms & Conditions may change without notice as necessary, to protect both our interests.


Summary

You – "the buyer"

      will pay me the price agreed.
      will abide by the licence agreement.

I – "the seller"

      will send you an email confirming your order.
      will send you with all due speed what you have ordered and it will work.
      will replace it in the very unlikely event that it does not.
      will inform you if despatch is not going to be immediate.
      will not use your details for marketing purposes or to send spurious 'service' announcements.
      will not pass your details to any third party.

I want you to enjoy your purchase and I have designed the process of obtaining it to be easy and stress-free for both of us.

If you are delighted, please tell everyone you meet, but if you are unhappy, please tell me and I will try to put it right. Contact details, including my address, are given here.

I check my emails regularly and usually reply to questions, queries and problems on the same day during UK business hours, if not then within 24 hours, even when on holiday, but there may occasionally be times when I cannot. If you need to contact me during these periods, I ask your forbearance.


A short warning

All the maps and books on this site are only available from this site. Some of my eBooks have an ISBN number, because I want them to be available in the future from the British Library. Anyone can legally harvest these numbers, set up a website and then pretend to sell or give away any book. If you download files from these sites your computer or your money may be at risk.


Terms & Conditions

You cannot 'Checkout' without ticking the box to confirm that you have read and agree to these Terms & Conditions and thereby also agree to abide by the Licence.

Use of the shopping cart on this site implies that you have agreed to accept the cookie that enables it to work. This cookie disappears once you have completed checkout.

Any transaction between us is subject exclusively to the laws of England and Wales and UK ratified EU regulations. Nothing in these Terms & Conditions will contradict or limit your rights under such laws and regulations. Wherever you live, any transaction between us is specifically covered by the Consumer Contracts Regulations (CCR) - the successor to the Distance Selling Regulations (DSR).

These products are only available via this website and are for your own personal enjoyment and research, not, under any circumstances, for lending, reproduction or commercial use, unless you seek and receive my written permission.

I do not host advertisements or links to other companies, nor will I collect personal information about visitors to this site. I may mention software or companies that I have found useful in creating or running this site but I am not paid, nor have I sought payment, for this.

I will record your details, as passed to me by PayPal, only for the purpose of fulfilling your order. I will not pass this information to any third party.

The only circumstance under which I might contact you in the future is to offer you a free patch or upgrade, should one become necessary.

For products available by download: After successfully completing checkout you will automatically be redirected to a page on this site containing your unique download links. PayPal will send you an automatic email receipt and I will send you an automatic email confirmation, both to the email address you used at PayPal. My email will also contain the links to download each product you purchased. All links are only valid for 24 hours and will not work after expiry. If you are unable to download the files within this time please contact me giving a legitimate and believable reason and I may create and send you new links.

Electronic (as opposed to printed) versions of books and maps are classified as 'services' rather than 'goods' by UK tax laws (HMRC Reference: Notice 741) and are subject to VAT, but not export or import duties. So please note:- I am not registered for VAT, therefore no tax has been paid by either of us on such transactions. If you are a UK or other EU resident (except Jersey) this does not affect you. If you are resident outside of the EU (or live in Jersey and your order totals over £240), any import duties or other charges imposed by the authorities where you live are not included in the price you have paid and are your responsibility.

The CCR classifies electronic books and maps as 'software', which is licenced to you for your lifetime, not sold. Your right to cancel is defined in these regulations. The convoluted logic of this legislation means that by agreeing to an instant download, you waive your right to the 14-day cooling-off period given to other types of contract. Therefore, products delivered by digital download cannot be cancelled once the download has begun. In common with other software suppliers I monitor when my products are downloaded and keep this record for at least 14 days, in case of dispute or piracy. The record from each unique download link also includes what type of device is used, its IP address and approximate location, along with the version of the operating system and internet browser. None of this information is shared with any third party.

The maps work with current versions of Windows, Mac OS and Linux/Ubuntu and I have comprehensively tested them with the five most commonly used browsers. If you have another operating system, or use an obscure browser, please look carefully at the example pages before you order to see how they work for you, in case you need to move a bit more mainstream. They are not designed for use with tablets or an iPad.

The eBooks are built for use with a portable eBook reader. You can download one of the free books to see how it looks on your reader. I have not found any reader that cannot use one or other of the two file formats. They are not designed for use on a mobile phone or a cheap media tablet. They work, but only a dedicated eBook reader will display them properly.

For printed books: After successfully completing checkout you will be automatically redirected back to this site. PayPal will send you an automatic email receipt and, when your order has been processed, I will send you an email telling you it has been posted. UK and international copyright and consumer protection legislation, rather than the software specific licence agreement, apply to these products. Please read the caveat regarding the condition of Ancient Topography of London.

Orders for printed books cannot be cancelled unless you return to me, within 14 days of receipt, everything you have received, undamaged, unused and at your own expense. On receipt I will refund your original total cost.

Having had to say all that I hope you enjoy your purchase. Comments, corrections, criticism or praise are equally welcome and will all receive an appropriate reply.

This page last updated 30/07/2019

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